Generic Technology Training
Technology Courses
ISDN Technology
Aims: This course is aimed at technical personnel who need to familiarise themselves with ISDN protocol structure, applications, function and the rationale behind the design and development of this protocol. It is ideal for personnel who will be either supporting, commissioning or troubleshooting ISDN installations. The course focuses on Primary and Basic Rate and focuses on Euro ISDN/ Q.931 signalling.
This course will include practical elements in which we can simulate ISDN training using simulation equipment which will help in analysing the protocol structure and function.
Objectives: At the end of the course delegates will have a full understanding of ISDN technology and how to apply it in practice in order to reduce the Mean Time To Repair of equipment employing the ISDN protocol.
DASS2/DPNSS/Q.931/Q.Sig
Aims: This course is directed towards technical personnel who need an in-depth technical understanding of these common signalling protocols. This course is targeted at those engineers who are likely to be designing voice networks or troubleshooting around them. A sound appreciation of telecommunications would be a pre-requisite for this course.
This course will include practical elements in which we can simulate the various ISDN protocols using simulation equipment which will help in analysing the different protocol structures and function.
Objectives: At the end of the course delegates will have a firm grounding in the protocol, format and layered architecture of all four signalling protocols. The delegates will be very well versed in the structure and contents of signalling messages and also how to interpret them.
xDSL Technologies
Aims: The aim of this course is to give technical personnel an insight into the myriad of high bandwidth local loop solutions, which continues to ensure that broadband ISDN into the home or corporate office remains an affordable reality. The course focuses on the "Digital Subscriber Line" technologies (ADSL, R-ADSL, SDSL, GHDSL, VDSL and VoDSL etc.) and compares and contrasts these solutions to cable modem technology.
Objectives: At the end of this course delegates will be able to differentiate between the various digital subscriber line solutions. Furthermore delegates will have an understanding of the underlying technologies so that they will be more able to commission, maintain and troubleshoot DSL equipment. Delegates will additionallyl have a thorough grounding in the components of an ADSL/Cable Modem interface and understand the benefits and services that the technology will deliver.
Ethernet over SONET/SDH (EoS)
Aims: Next Generation Networks are emerging as a mechanism for the convergence of voice and data over a common network architecture. SDH has been reborn as a flexible service delivery mechanism whose granularity and quality of service attributes allow for differentiated voice and data services.
The course will identify all the main techniques involved for doing this including and describe how they are standardised and how they work – included PoS, PPP over SDH and GFP, VCAS and LCAS.
The course assumes low previous exposure to Ethernet technologies and will give a comprehensive overview of the Ethernet technologies as defined by the IEEE. Additionally this course assumes a working knowledge of SDH.
Objectives: At the end of this course delegates will have a firm understanding of the technical principles underpinning EoSDH technology will feel very comfortable in discussing these issues with colleagues and clients alike.
SDH & DWDM – 3 Days
Aims: This course aims to educate technical personnel in the structure and multiplexer hierarchy that is Synchronous Digital Hierarchy and will lead to a consideration of the optical evolution encompassing WDM and DWDM technologies and components. This course compares and contrasts PDH, SDH, DWDM and SONET technologies and plots the development and future direction of SDH.
Objectives: At the end of this course, delegates will have a thorough understanding of SDH/DWDM multiplexing technology, terminology, equipment and applications.
Advanced Practical SDH – 5 Days
Aims: This very comprehensive practical course aims to educate technical personnel in the structure and multiplexer hierarchy that is Synchronous Digital Hierarchy. The theory is covered to the bit level, whilst the practical side of the course exposes delegates to a classroom based network with equipment up to STM-16. Delegates will commission, test, manage and maintain this multi-node network.
Objectives: At the end of this course, delegates will have a thorough understanding of SDH technology and will have the confidence and experience to practically deploy it.
Synchronisation Principles – 1 Day
Aims: Synchronisation is essential to any network. Loose Synchronisation and you are likely to have a poor quality network at best. This course, aimed at engineering personnel is designed to give a thorough technical appreciation of the issues surrounding synchronisation and present several best practice solutions for different types of networks, be they wireline or wireless. This course is ideally suited for engineering staff from Carriers, Vendors and Corporates with large enterprise networks to manage. Prerequisite for this course is a solid background in telecommunications
Objectives: At the end of this course delegates will have a clear understanding of what synchronisation is and how it impacts networks. Delegates will also be able to apply the Sync design principles learned throughout the course to ensure that their own networks are designed for optimum performance and network stability.
GSM – 2 Days
Aims: This course aims to educate technical personnel in the technical principles, standards, technologies and protocols present within a GSM mobile network. This course acts as a great springboard for engineers who are likely to be involved with mobile technologies, either current GSM networks or future UMTS networks.
Objectives: At the end of this course delegates will have a clear understanding of the history and evolutionary steps of GSM mobile networks. Delegate will have a very good understanding of all the building blocks and underlying protcols within a GSM network and the future technologies likely to dominate this very interesting area.
GPRS - 2 Days
Aims: General Packet Radio Services allows fast data transfer speeds combined with voice mobile telephony over a common Air Interface. GPRS signals a voice and data mobile network which has truly come of age. GPRS is an evolutionary step towards UMTS and allows GSM networks operators to offer a greater array of services and thus get more mileage out of their current infrastructures. The aim of this course is to give a technical appreciation of the mobile elements peculiar to GPRS.
Delegates should have an appreciation of GSM technology and data principles as a prerequisite.
Objectives: At the end of this course, delegates will have a thorough understanding of what GPRS can offer the network hierarchy and how it works technically and understand how much data you can really expect from a single connection.
3G Mobile – 2 Days
Aims: This course aims to educate delegates in the essential protocols that dominate a UMTS environment. The course focuses on the wireless sections of a UMTS network, the 3G network architecture and the services delivered from the core. This course will serve as a very useful engineering foundation course for personnel likely to be involved in any way with 3G networks.
Objectives: At the end of this course, delegates will have a thorough understanding of the technical capabilities of a UMTS network, the services likely to be offered and the network architecture - including the interworking of the various elements.
Bluetooth – 1 Day
Aims: This one day Bluetooth course is aimed at technical personnel who ideally have already been exposed to any mobile technology. This one day course analyses this innovative cable replacement technology. Once a comprehensive overview of the technology has been covered, it focuses on the structure of the wireless interface and the protocols flowing across it. The course will also consider some the main applications and interworking with other mobile technologies.
Objectives: At the end of this course, delegates will have a very clear understanding of what Bluetooth is, how it functions and the applications for which it is ideally designed.
Frame Relay
Aims: The aim of this course is to educate delegates in Frame Relay technology. The course considers the history of Frame Relay, the advantages of Frame Relay over other wide area solutions, and current service offerings. The physical layer and data link layer frame structure are covered in detail. Standardisation and the role of the Frame Relay Forum, Group of Four, ANSI and ITU-T are compared. Frame Relay Forum Standards will be defined and discussed. Modern issues such as Voice Over Frame, FUNI, and FRATM will conclude this very comprehensive course.
This protocol will be practically demonstrated across the classroom using simulation equipment.
Objectives: At the end of this course delegates will have a very thorough understanding of the terminology, technical issues, structure and future direction of Frame Relay technology.
ATM – 2 Days
Aims: This course is aimed at technical personnel who have a general understanding of communications technology. The course will give delegates a very firm grounding in the terminology, function and positioning of all the elements of an ATM network. Protocol structure, network architecture and traffic management issues and signalling are covered to some detail.
ATM positioning within a 3G, UMTS environment will be covered on this course.
Practical demonstration of the protocol using simulation equipment will be available across the classroom.
Objectives: At the end of the course delegates will be able to discuss the technical issues associated with ATM with authority. The knowledge gained from this course will prove to be extremely valuable in future technical environments in which ATM features.
SS7 – 2 Days
Aims: The course aims to educate technical personnel in the principles and foundations underpinning SS7. It is based on the International Standards and will address the technical considerations to give delegates a thorough understanding of the structure and operation of SS7 switching networks.
Objectives: At the end of this course delegates will have a sound and thorough grasp of the rudiments of a layered common channel signalling system, the elements of SS7, IN and how new developments for fast and flexible next generation communications networks and services will be delivered.
TCP/IP – 2 Days
Aims: This course, (also known as LANs & TCP/IP), is aimed at technical personnel who have not yet been exposed to the LAN environment. It therefore assumes no prior knowledge of LAN protocols or standards. The course starts at ground level and gives delegates an insight into LAN Standards, defining their function and their limitations. Beyond this, the course considers internetworking devices at both layer 2 and layer 3. It then focuses on the TCP/IP protocol stack and finishes with an overview of the structure and operation of the Internet.
Objectives: At the end of this course delegates will be confident in their understanding of LAN protocols and internetworking devices. The delegates will also have a clear understanding of the TCP/IP protocol suite to a level whereby they can converse authoritatively at a technical level with clients or colleagues.
Virtual Private Networks (VPN)
Aims: The aim of this course is to take personnel who are involved with the engineering or decision stages regarding IP VPNs and whether they are right for your organisation. This will empower delegates to make an informed and independent presentation of the issues surrounding them. In particular the course will give a good account of the security issues in place to ensure private data retains it’s integrity over a public network.
Objectives: At the end of this course delegates will be confident to make an informed choice regarding their VPN strategy.
MPLS and QoS/CoS
Aims: One of the key issues regarding IP networks is how to ensure that different services receive an appropriate quality of service. This cannot be achieved without the ability to differentiate different traffic types. The aim of this course is to give delegates an appreciation of one such mechanisms of achieving differentiated traffic flows around an IP network – Multi Protocol Label Switching (MPLS). This course assumes that delegates have a firm grasp of data and IP principles.
Objectives:At the end of this course delegates will a very good understanding of MPLS, and it’s limitations. In addition delegates will appreciate deployment issues.
Voice over IP (VoIP)
Aims: This course assumes that delegates has a general understanding of data and IP principles. This standards based, vendor independent course will outline the technical components, protocols and functionality of a Voice over IP network. This course is ideal for delegates wanting an independent unbiased presentation of the technical issues surrounding the deployment of such a solution. The course will identify where VoIP represents a good solution and also where it should be avoided.
Objectives: At the end of this course delegates should feel confident to talk with authority about VoIP and be able to follow technical discussions on the subject with ease. Delegate will therefore empowered to make informed decisions regarding any potential VoIP deployment with their own networks.